We Are Primary Support Systems

An IT company providing solutions and catering to our clients computer needs.

Our Passion is Technology

Primary Support Systems has been providing Internet, Computer hardware and software technical support and other IT services since 1991. Serving Toronto (North York, Downsview, Thornhill, Markham, Richmond Hill and the G.T.A – Greater Toronto Area).  In every aspect we’ll work closely to understand your requirements and provide real-time solutions that meet them.  It’s our goal to ensure your infrastructure is secure, maintained and efficient.

Computer Hardware/Software

We pride ourselves on building hardware specifically tailored to our customers’ needs.  Our research and lab testing environments help us choose efficient, tried and true technologies to help minimize your costs and increase efficiencies throughout your organization.

IT Support

Literally, our middle name is “Support”.  Our passion for technology drives us to support almost every type of PC environment known to man.  Windows, Linux, Apple, Dell, HP… you name it, we probably support it!  Being at the forefront in various operating systems and environments gives us a unique perspective in solution consulting.  On a budget?  No problem, our technicians can easily implement an Open Source solutions that can save you thousands of dollars in licensing fees!

Internet & VOIP

Working with our customers to provide the best possible networking experience and support, we’ve bridged that gap by providing Internet and VOIP solutions.  When an issue arises, we have direct access to the infrastructure and can quickly diagnose issues in real-time.

Cloud Hosting

At Primary have an in-house cloud solution to help your office migrate to the cloud either partially or completely.  Our cloud configuration include accessible, secured file repository style solutions or hosted cloud-backup implementations.  If you’re not sure which works for your organization, don’t fret, we’ll make suggestions after getting to know you better.

Responsive Web Design

Websites are everywhere these days, but what separates one from another?  It’s a tricky question, but arguably, what makes a website design is not only it’s aesthetics but its responsive behaviour and directed flow.  We help direct your customers to the information they need to make informed decisions, which ultimately helps them make a fair assessment of your capabilities prompting them to reach out.

Server & Networking

Our specialty is setting up complete turn-key solutions.  From nuts to bolts as they say, we help establish a cost effective networking platform that fits your environment and budget.  Where others focus on one component, we take care to include every aspect of todays connected infrastructures and help you navigate seamlessly.

A little Bit About Us

Most companies don’t take the time to understand their customers requirements, we do.  We work hard to help you make sense of what you already have in place and make suggestions that can help you take control over your technology.  We don’t just fix problems; we explain why they happened and how to avoid them in the future.  To us, your not just a number.  You’re as unique as they come and we value the relationship above all else.

We strive to supply solutions, by carefully comparing available technologies, testing and evaluating technologies and finally make our educated recommendation to assist you in making the choice that’s right for you.

We take pride in working with you either independently or with your support team to provide relevant assistance to your everyday environment.  We study and assess both open source and proprietary solutions to help keep costs down and efficiencies up.  This is a unique approach in the computer industry, and our clients love it!

Our Skills

IT Support - Hardware

100%

Business Internet Provisioning

100%

Responsive Web Design

90%

Problem Solving and Tech Integration

100%

JavaScript Game Development

75%

Networking

100%

Graphics Design

80%

Marketing & Consultation

98%

By far the best team I've ever worked with. They truly understood my business needs and completely nailed it! I would highly recommend them as a company, you simply just won't find any better team!

It was really fun getting to know the team during the project. They were all helpful in answering my questions and made me feel at ease. The project ended up being twice as good as I could've envisioned!

I'm wondering why I never contacted these guys sooner! Seriously, they all have commendable talent in their respective fields and knocked my socks off. Thanks for an amazing experience!

Think we make a good match? We’d love to hear from you! Get In Touch