Our Passion is Technology


An IT company providing solutions and catering to our clients computer needs.



Primary Support Systems has been providing Internet, Computer hardware and software technical support and other IT services since 1991. Serving Toronto (North York, Downsview, Thornhill, Markham, Richmond Hill and the G.T.A – Greater Toronto Area).  In every aspect we’ll work closely to understand your requirements and provide real-time solutions that meet them.  It’s our goal to ensure your infrastructure is secure, maintained and efficient.

We pride ourselves on building hardware specifically tailored to our customers’ needs.  Our research and lab testing environments help us choose efficient, tried and true technologies to help minimize your costs and increase efficiencies throughout your organization.

Support is Our Middle Name! From Windows to Linux, Apple to Dell, and beyond, we’ve got you covered. Our expertise spans diverse PC environments, driving us to deliver top-notch solutions. Need to cut costs? Our technicians excel at implementing budget-friendly Open Source solutions!

Working with our customers to provide the best possible networking experience and support, we’ve bridged that gap by providing Internet and VOIP solutions.  When an issue arises, we have direct access to the infrastructure and can quickly diagnose issues in real-time.

At Primary have an in-house cloud solution to help your office migrate to the cloud either partially or completely.  Our cloud configuration include accessible, secured file repository style solutions or hosted cloud-backup implementations.  If you’re not sure which works for your organization, don’t fret, we’ll make suggestions after getting to know you better.

Over the past three decades of doing business, we’ve been exposed to a wide range of different types of small business technology problems. We’ll help make sure that you can leverage the best that modern technology has to offer, without the huge capital investment and the issues that normally come alongside them.

Our specialty is setting up complete turn-key solutions.  From nuts to bolts as they say, we help establish a cost effective networking platform that fits your environment and budget.  Where others focus on one component, we take care to include every aspect of todays connected infrastructures and help you navigate seamlessly.



IT Support: Responding to help desk tickets, troubleshooting, and resolving technical issues.

User Access Management: Setting up user access to file-sharing systems and other resources.

Network Maintenance: Maintaining and troubleshooting network equipment.

Hardware Support: Installing, configuring, and troubleshooting computer equipment, servers, and peripherals.

Software Support: Ensuring the seamless operation of office applications and software solutions.

Cloud Services: Setting up and managing cloud storage systems.

PC Building: Building custom PCs for clients and updating drivers and BIOS.

Firewall Configuration: Installing and configuring firewall solutions.

Network Monitoring: Monitoring and improving network performance using smart switches.

Router Management: Resetting routers, flashing firmware, and configuring for optimal performance.

Backup Solutions: Setting up backup servers and implementing backup strategies.

Operating Systems: Managing and troubleshooting various operating systems, including Windows, Linux, and macOS.

Data Recovery: Providing data recovery services for lost or damaged data.

IT Consulting: Providing expert advice and solutions to clients’ IT challenges.

Cybersecurity: Implementing security measures to protect against cyber threats.

At Primary Support Systems, we believe in going the extra mile to understand our customers’ requirements. Unlike most companies, we take the time to delve deep into your existing setup, offering insights and suggestions to help you take full control of your technology landscape.


Our approach is not just about fixing problems; it’s about empowering you with knowledge. We not only address issues but also explain their root causes and provide guidance on preventing them in the future.


To us, you’re not just another client; you’re a valued partner. We understand that each business is unique, and we tailor our services to meet your specific needs. Our commitment to building strong relationships is at the core of everything we do.


We take a meticulous approach to finding solutions. We meticulously compare available technologies, conduct thorough testing and evaluations, and provide you with educated recommendations to help you make informed decisions.


Whether working independently or alongside your existing support team, we offer relevant assistance tailored to your environment. We evaluate both open-source and proprietary solutions to help you achieve cost-effectiveness and operational efficiency. This approach sets us apart in the computer industry, and our clients appreciate the value we bring to their businesses.

Think we make a good match? We’d love to hear from you!

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