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Computer & Network

Computer Support

There is nothing more frustrating than not having access to your computer when you need it most.  We understand that frustration and are here to help resolve any issue you may be experiencing.  Primary Support Systems offers complete computer support in various manners;  1) Phone Support, 2) Remote Support, 3) On-site Support, 4) Contract Support.  If you’re having any trouble with your computer, we are here to help you get back on track fast!


For Primary Support Systems, a network design consultation leads to a proposal. Our proposals are designed with your needs in mind, from cost to efficiencies, everything is considered.  We differentiate ourselves by not only creating the proposal, but seeing it thru to its end.  Our certified professionals build and implement the proposal from nuts to bolts!  We won’t stop until you’re completely satisfied.

Computer Repair

We provide repair services for PC’s & Mac’s of all makes and models.  Dell, HP, IBM, Lenovo, ASUS, Apple, Acer, Microsoft, Toshiba, Sony, Samsung are just some of the name brands we repair.  We also specialize in Point-Of-Sale systems along with more non-conventional PC based equipment.

Costs are explained in advance, and no work is carried out without customer approval.

Computer Optimization

Remember how fast your computer was when you purchased it?  It’s very likely over time your computer has slowed dramatically due to the amount of applications and updates your computer has received.  Many times, an optimization routine can breath life back into your computer.  It’s a great way to save money and restore performance.

Computer Integration

Every small business wrestles with how to create their systems environment to grow and do business both effectively and efficiently.   Most of the time, the issue is related to buying different computer systems and software in an adhoc manner.  Smaller companies find their growth hindered by a host of unrelated, standalone, non-integrated applications that generally do not speak to one another.  We can help integrate your systems infrastructure to effectively create efficiencies that will increase your bottom line.

Network Consultation

If you haven’t already started planning out your network or if you’re wondering just how well your network was implemented we can help.

From evaluating your infrastructure to proposing improvements from optimization to security. We have what it takes to answer all of your questions.


Cloud Storage

Accessing files from multiple devices is a breeze with Primary Supports systems Cloud storage solution.  From almost any device Mac/PC/iPhone/Android phone.  Your files are stored securely for access by you and whomever you wish to give access.  It’s truly never been easier.


Internet Connectivity

Primary Support Systems has been providing value added Internet Services to a wide variety of business, firms and professionals throughout Toronto, North York and surrounding regions since 1991.  We take great pride in making sure we understand the back-end of the technology as much as the customer facing front-end.  Our deep understanding allows us to offer business monitored and managed services to those who would otherwise be a number in a queue.  Most internet providers stop their support at the demarkation point of your building’s telco room. Not us.  We’ll go right in and establish, diagnose, optimize and support the complete Internet infrastructure.

Internet Website Development

Let’s face it, if you don’t have a website, you are simply missing the boat.  In fact, the Yellow Pages and other such books are all but obsolete.  Any company or firm wishing to market themselves in todays environment must do so on the Internet in some form or another.  Websites are the most likely starting point, they are the proverbial business card of the day.  If you are in the market for a website and you’ve found this link, you’ve just confirmed my point.  Allow us to help you create a professional cost effective site and guide you through the process of marketing your company in the new era.

Internet Security

With the advent of the Internet we’ve become a society connected to the Internet on a 24/7 basis.  While we’ve become increasingly dependant on the Internet for most of our day to day needs, most firms and people alike take for granted that there are intruders tirelessly working to hack into your equipment.   In the past it was an individual attempting to type in passwords and push malicious code, today they’ve become far more advanced and deploy all sorts of tactics using “bots” or small applications with the sole intent of hacking into your equipment.  The need for a properly configured firewall is essential.  We’ve been working with every type of firewall from the purely residential right up to enterprise level servers.  Allow us to help you.

Internet Load Balancing

Load balancing of Internet connections is a great way to protect your business’s Internet connectivity and provide a higher level of redundancy when and if an Internet connection fails.  Load balancing can help in a couple of ways, 1) it can deal with larger loads of data and distribute it over a few internet connections.  2) it can auto failover when one line is effected for some technical reason.  If addition to being useful in those areas, it can help keep costs down when the need for bandwidth grows.

VPN Solutions

VPN also known as Virtual Private Network is a method of connecting to your internal network by establishing a secure encrypted connection.  Sometimes we need access to our office’s resources, i.e. printers, files, cameras etc… It would be extremely unwise to leave them exposed to the Internet so as users we are most likely to place these devices behind our secure firewall effectively cut off from the outside would be hackers.  Problem is, you too are now cut off from the resource.  A VPN server solution was developed to allow fully encrypted tunnel directly into your network as if you were at the office.

VoIP & Telecom

VoIP Phone Lines for Business

If you’re in the need for a  VoIP phone solution that can be used with your existing PBX look no further.

Our high quality Internet phone lines for business can be scaled up to the size of your business no matter how large.  Starting at $19.95 /monthly per unmanaged line.

Hosted PBX for Business

Switch to PSS Net’s cloud-based Hosted PBX and benefit from a completely managed enterprise grade PBX system with all the features you’ll ever need.

This is the perfect solution for small businesses owners needing excellent services and peace of mind.  Starting at $24.95 / month per extension.

On Premise Local PBX System

Our On-premise PBX server will provide all the features our hosted PBX has to offer and more!  It’s the perfect solution for small to large businesses and can easily handle call centres as well.


If you send or receive faxes to your office, we can offer a fax line service to receive your faxes and automatically send them to your email directly.  No need to waste paper and you’ll have an e-copy record available when you need it.

Price for this service starts at $14.99 per/month

They say time moves faster when you’re having fun.  For us, 30 years has passed in a blink of an eye!  We continue to love what we do and celebrate each day by adding, researching and delivering new technologies to our esteemed clients!
Here’s to the next decade.  Cheers!